In today's fast paced and economically challenging business environement, knowing how to get the most out of each technology matters. No one wants to select a system only to find, that 6 months later, you wish you'd have used something else altogether.
I can't tell you how many times we see clients of ours, purchasing VoIP phone systems for environments that simply don't make sense. Each technology has a place, if you don't have that place, or set of needs, it is then a poor choice. Add to that, that you may pay much more than needed to make a bad choice. Becomes salt on the wound.

VoIP is simply one example of a great technology, that we often see misused, or at least in a place that makes little sense and adds greately to the cost of the project. (Which may be why it's so often used.)
The needs of each company should be listed and measured, to see what exactly what that project will take and is justified to do cost wise. Given that most companies in California are 20 employee's or less, with most staff under a single roof, with existing in-house wiring, this makes VoIP a less likely fit. Does that mean never? Of course not, maybe you have rotating sales staff or out of office staff, which would work better with a phone that will act as part of the phone system not matter where that user is, now thats a different animal altogether, which may justify VoIP as well as RDP for remote work, that stays in the office.

So the fact is, each situation has to be looked at and the correct technologies must be deplolyed. That's what we pride ourselves here at Kel-tek on being able to do.


Partnering for success
We're here to help. Our job is simple, create a stable technological environment, that allows you to focus on your business.
Our Goal is to partner up with you, to provide direction and assistance in technological decisions you'll be requred to make as your company moves forward.


Controlling Costs
Most companies laugh when we tell them it will cost more to have your own IT staff than to have it done by seasoned professionals. But after looking at years of cost analysis, it's actually pretty easy to track and prove. We've often watched in-house staff do many things we believe were either unnecessary or risky or both.

Remember, in-house staff needs to justify their cost, which is why they'll make changes right in the middle of the day; work that we would either schedule on a weekend or prepare for to reduce down time. This doesn't take into account the many times we've seen 30, 40, 60 hours of work go into something that in the end, postponed the needed work by a few weeks. Who in their right mind would spend thousands of dollars to put off work that still has to be done, and will only cost $ 1,000?

Remember, you pay for in-house staff every single day: sick days, holidays, etc. You pay for contract staff when they're needed, for the period of time they're needed; no vacation time, no sick time, family days off only.
If you have less than 50 computers and an in-house staff, you're spending too much.
If you believe your shipping clerk or receptionist or nephew, is also a computer professional, you too are paying too much. You see when your staff works at half speed, due to poor computer functionality. Yet you still pay. You're paying your staff for staring, and waiting for the computer to come back.